Quality Management System | BULATSA

Quality Management System

In accordance with the requirements of Regulation (EU) 1035/2011 and Regulation (EU) 2017/373 of the European Commission, a quality management system has been introduced in the Bulgarian Air Traffic Services Authority (BULATSA), as a part of the Integrated Management System (IMS). The scope of IMS also covers the areas of environment, occupational health and safety and information security. The documented IMS, certified as per ISO 9001, ISO 14001, ISO 45001 and ISO/IEC 27001, forms an integral part of the overall management system in BULATSA.

Documented and certified as per ISO 9001, the quality management system is an integral part of the overall management system in BULATSA and aims at:

  • provision of ATM/ANS which comply with the applicable regulatory, customer and other stakeholders’ requirements;
  • taking into account the risks and the opportunities specific for our activity and environment, managing them for achieving the strategic goals and improving the efficiency of the enterprise;
  • to confirm with a certificate issued by an independent accredited certification body that the activities of BULATSA comply with the ISO 9001 standard.

The Quality Policy is based on the commitment of BULATSA to meet the requirements of its clients within the framework of the regulatory basis and the corporate requirements regarding the efficiency and the achievement of the objectives (with priority of the safety requirements).

ISO 9001 certificate under UKAS accreditation
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